Psychological Report For Jane Doe
Loyola Marymount University

NOTE: This paper was scanned, and there are some formatting errors.


The purpose of this psychological report was to allow students from the Psychological Assessment class in the Psychology department of Loyola Marymount University to have an educational experience. These studies have not been interpreted by a professional psychologist. This is not a clinical report, therefore it cannot assess an individual for psychopathologies nor can it recommend treatment. This report has been done simply for educational purposes and the statements made should be looked at skeptically and cautiously.

Demographic Information

Jane Doe is the student being evaluated in this report and is a twenty-one year old female attending Loyola Mount University, a private, medium sized Jesuit University in Los Angeles, California. For reasons of anonymity this student's name has been replaced with the last four digits of her student identification number, which is 5348. Furthermore, the participant did not meet or interview with her assessor. Reason for Referral

Dr.Mills, the professor of the Psychology Assessment class in the Psychology Department of Loyola Marymount University in which she was registered, referred the participant. She took several different computerized tests to f ilf 11 a class requirement. The purpose of this assignment was to allow the. student the opportunity to take part in a simulated test assessment and to understand through personal experience how testing procedures and methods really work.

Tests Administered

The following tests were taken by Jane Doe on the following dates:

1.    Rokeach Values Survey                                                      Unknown

2.    eHarmony's Personality Profile                                           October 9, 2006

3.    eHarmony's Compatibility Profile                                       October 9, 2006

4. Emotional IQ Test                                            Unknown

5.    Transferable Skills Survey                                                   October 9, 2006

6.    Keirsey Temperament Sorter                                               October 9, 2006

7.    World's Smallest Political Quiz                                           October 9, 2006

8.    The Political Compass                                                         October 9, 2006

9.    Authentic Happiness VIA Signature Strengths Survey October 9, 2006

10.                                                                                                                                                                                         The Personality 100 test        October 9, 2006

11.                                                                                                                                                                                         IPIP-NEO      October 12, 2006

12.                                                                                                                                                                                         IQ Test Lab   October 12, 2006

13.                                                                                                                                                                                         Psychology Today's Lifestyle Test     October 12, 2006 Test Interpretations

Rokeach Values Survey

Purpose and Test Construction Methodology: The purpose of this test is to identify values of importance to the correspondent. According to Aiken's Psychological Testing and Assessment (1985), Rokeach (1973) distinguishes between "instrumental values", which he defines as beliefs concerning what modes of conduct are desirable or undesirable, and "terminal valued", which are beliefs about desirable or undesirable end states of existence. Instrumental values are either moral values or competence values, which is in the first list while terminal values are personal or social values, which are exhibited, in the second list. Jane Doe was instructed to rank order eighteen items in each of the two lists in teas of their importance to her. It only takes about 10 to 20 minutes to complete and then was easy to score since the data yielded is in rank ordering for each value. Reliability and Validity Data: According to Cohen's book, Psychological Testing and Assessment: an Introduction to Tests and Measurement (1996), test-retest reliability coefficients were adequate with samples of college students over intervals of three to seven weeks ranged from .70 to .72 for instrumental values and from .78 to .80 from terminal values. They were lower with the median test-retest reliability coefficients ranging in the .60s for the younger sample of seventh- and ninth graders. No normative

data was included in the test's manual because users of this test develop their own (local) norms. Ordinal scales only permit to classification. Since these are ipsative measures, they are difficult to analyze statistically and are not appropriate for parametric tests. Although this may appear to have validity, it is only face validity because it cannot compare two individuals on the same item. They imply nothing about how much greater one ranking is than another, therefore this test can only be used within individuals.


Findings: Jane Doe ranked family security, true friendship, self-respect, and inner armony as her most important terminal values. These findings suggest that she likes a life that is stable and safe. These values also suggest that she is true to herself and likes to be surrounded by people that are confident and also value her self-worth. Jane Doe did not feel that world at peace, salvation, social recognition, and national security were as important in her life. It may be that she ranked these lower because they do not directly affect Ms. Doe as much as the others. Also, she may feel that some of these values are unattainable and chooses to go for goals that she may have a better chance of achieving. Lastly, some of these values such as national security may not feel threatened therefore she is not as concerned with it.

Jane Doe ranked loving, cheerful, responsible, and broadminded as the four most important instrumental values. It could be that she possess these characteristics or is surrounded by people that find these characteristics to be very important. She does not feel that obedient, independent, logical, and clean are as important. It may be that Ms. Doe does not emphasize these characteristics upon herself or others.

Data on Rokeach Values Sur've

Top Terminal

Least Important

Top Instrumental

Least Important


Termi~nal Values




Family Security

National Security



True Friendship

Social Recognition




T        Salvation



Inner Harmony

World at Peace




Eharmony's Persona Personality Profile

Purpose and Test Construction Methodology: This test was designed to give an objective and detailed summary of an individual's personality. The purpose of this profile summary is to provide an individual with feedback in order to know himself or herself better. Through the answers given in the 436- question Relationship Questionnaire, a profile was created. This test asks questions about a broad range of emotions and establishes general patterns in the individuals' values. Matches are based on 29 dimensions that are scientifically proven to predict happier, healthier relationships. These dimensions are also gauped into "core traits", which are the defining aspects of who you are that remain largely unchanged throughout your adult life and "vital attributes", which are based on learning and experience and are more likely to change based on life events

Reliability and Validity: This test has unknown validity and reliability. Supposedly eharmony founder, Dr. Neil Clark Warren, has done studies on more than 5,000 married

couples to see what makes marriages succeed and fail. The website does mention that 90 eharmony members get married everyday. Unfortunately, Dr. Walters does not show any statistical data to prove sufficient reliability or validity. He only gives statistics on the success stories but has not shown how many people have tried this test.

Findings: Jane Doe was found to have a strong people orientation, a strong sense of humor, and a strong feeling of optimism. This could show that she influences the people around her. The test also said that she has a natural, outgoing style and she is a natural communicator. She may like to talk and may do well at convincing or persuading others. Also, the test proposes that Ms. Doe may show sympathy towards others, which may help her understand and get along with others better. Although she may like to talk, her natural empathy style may give her a balance of being able to listen too.

Overview of Data on Eharmony's Personality Report

Text Box: PersonalityText Box: Strengths Strong People OrientationText Box: WeaknessesText Box: Wanting PopularityText Box: Strong Sense of
Text Box: Strong Feeling of Optimism	 Naturally EmpatheticText Box: May be too assertiveText Box: Talk too much
May Need Constant Social Recognition
Eharmony's Compatibility Profile

Purpose and Test Construction Methodology: The purpose of this test is to provide an in-depth analysis and description of the type of person with whom an individual would be most likely to enjoy a lifetime of love and companionship. This profile will show the matches that will complement the strengths, support weaknesses and be the most compatible to that individual. It is based on the 436-question Relationship Questionnaire. Reliability and Validity: This test has unknown reliability and validity. Many online tests are based on the Myers-Briggs Type indicator. The professionally administered test-retest reliability of it is 0.75 and since matching involves two people test-retest reliability is 0.56. Furthermore, reliability of online self-assessment is even lower, less than 0.50. Therefore, this test should be interpreted with uncertainty.

Findings: The test shows that Jane Doe's ideal mates' personality characteristics are that he tends to be caring, compassionate, trustworthy, and reliable. This suggests that he will try to do his best to be honest in all situations and is almost always trying to be the best person he can be. The test also suggests that Ms.Doe may find it important that her partner bring to the relationship a sense of humor, appreciate life's amusing moments, have an even-temperament, and exhibit energy. She may stay away from a dramatic partner and instead go towards one that tries to bring happiness. Ms. Doe also found it important that her ideal mate value family ties and spirituality. This could be because she valued her family and spirituality as shown. on the Rokeach Values Survey.

Data on Eharmony's Compatibility Profile- About Your Ideal Partner

Ideal Mate's Strengths

Qualities He Brings to the


Goals/Values for your

Ideal Mate in a






Appreciate life's amusing


Likes spending time with





High Moral Standards

Happy and Energetic

Pride for the Contributions

he makes for others Emotional onal IQ Test Purpose and Test Construction Methodology: The purpose of this test is to indicate how

emotionally intelligent an individual is. Research has shown that people with high emotional intelligence scores tend to be the most valued and productive employees and have longer and healthier relationships; therefore, the emotional IQ test may be an indicator of success. The test construction is based on creating a large pool of questions and then looking at how the questions relate to one another as a way of evaluating their reliability and validity. Then taking the questions with there established validity and reliability and using that subset as the final test questions.

Reliability and Validity: The result of the test is based on how many questions an individual answers correctly. Unfortunately this test's exact reliability and validity is unknown except for the only information that they conveyed, which is the methodology of how they obtained the questions proposed in the test. Therefore, the test should be viewed with skepticism and caution.

Findings: Jane Doe received an Emotional IQ of 127. According to this test Ms. Doe's strongest suit is empathy. This appears to enable her to see things from someone else's point of view.

Data on the Emotional IQ Test

Score                                Category

127                                  Empathetic

Transferable Skills Survey

Purpose and Test Construction Methodology: The purpose of the transfer skills test is for an individual to understand their own qualifications that can be applied to the work force. These qualifications are natural abilities or talents that have been developed through life experiences, extracurricular activities and schoolwork. The categories looked at were: Communication, Research and Planning, Human Relations, Organization, Management and Leadership, and Work Survival. The test makes use of absolute measurement since it utilizes a procedure for obtaining item difficulty and is probably deductive based. Reliability and Validity: This online test also had unknown validity and reliability. Because it is an online test and it had small punctuation errors, the test probably has very poor reliability and especially low validity.

Findings: According to the results given, Jane Doe scored 84% in the category of Communication, which was 33 out of 39. In the category of Research and Planning she obtained a 27 out of 36, which was 75%. Xn Human Relations Ms. Doe got 37 out of 39, which was a 94%. She received in Organization, Management, and Leadership an 88% with, 32 out of 36. Lastly, for the category of Work Survival she also got 88%. This shows that Jane Doe is talented in a wide variety of areas and is well rounded. The test showed that she especially excels in Human Relations, which is very likely since she is enrolled in an upper division psychology course.

Data on the.Transferable Skills -Surge

Catego ry

' Percentage



Research and Planning


Human Relations


Organization, Management and. Leadership


Work Survival



Keirsey Temperament Sorter

Purpose and Test Construction Methodology: The Keirsey Temperament Sorter is a self assessed personality questionnaire intended to help an individual better understand him or her. This 70-question personality questionnaire helps individuals discover his or her personality type. This test may be useful when selecting a career or choosing a work environment. The test is associated with the Myers-Briggs Type Indicator however they do have some big differences. The participant is sorted into one of four Temperament groups. These groups are referred to as Artisans, Guardians, Rationals, and Idealists. Within each of the four Temperaments, there are four Temperament Variants, called "Character types." Keirsey uses a systems field theory model in his descriptions and Keirsey is focused more on how people behave. It is also likely that he used a factor analysis to identify the scales for the test.

Reliability and Validity: The reliability and validity could not be found on this online-test. Therefore, the results should be viewed with cautions and skepticism. Findings: According to this test, Jane Doe was found to have the temperament of an Artisan and is likely to excell in types of art whether performing, military, political, mechanical, athletic, or business. She is likely to embody the traits of adaptablitily, independence and generosity. She may like to do what she wishes and seek out adventure. Ms. Doe tends to create beauty,. grace, fun, and excitement around her.

Data on the Keirsey Temperament Sorter










A isan





World's Smallest Political Quiz

Purpose and Test Construction Methodology: This test was designed to assess an individual's political standing based on 10 questions. It places the quiz-taker into one of five categories: Libertarian, Left-Liberal, Centrist, Right-Conservative, or Statist. The questions are divided into two groups, Economic and Personal, of five questions each. Twenty points are given for an "Agree", ten points for a "Maybe", and zero for "Disagree". The scores are then added up for each group and ranges from zero to 100. These two numbers are then plotted on the diamond chart and the result shows the political group that agrees most with the participant.

Reliability and Validity: The test has unknown reliability and validity. Yet, it should be cautioned because it doesn't include any questions about foreign policy or war, other than asking about the draft. Also it is based on only ten questions, which cannot fully capture all the issues that go into deciding ones political standing. In conclusion, this test should be looked at with skepticism.

Findings: This test indicates that Jane Doe is a libertarian. This suggests that she supports maximum liberty in personal and in ecomnomic matters. She would tend to embrace smaller government and individual responsibility. It may be that she feels that she should be able to have a say in her government and should be given more control because she is adept. She probably defends civil liberties, promotes private charities, and tolerates diverse lifestyles.

Data on the Political Quiz

Political Description




Personal Issues

Economic Issues

The Political Compass

Purpose and Test Construction Methodology: A political compass is a multi-axis model used to label or organize political thought on several dimensions. It rates political views on two axes: Economic (Left-Right) and Social (Authoritarian-Libertarian). Since the test is comparing other famous political figure's standing, it may be likely that this test was based on a criterion-keying method. The measurement used is absolute since it is using a Liked Rating Seale.

Reliability and Validity:, Reliability and validity could not be. found for this online test so it is unknown. For this reason this interpretation should be viewed with skepticism and caution.

Findings: The study shows that Jane Doe is more inclined toward the Liberal/Libertarian political arena. In the 2004 US elections she would have shared similar views to Walt Brown or Ralph Nader. She is likely to support actions for the environment and believes that individuals can make a difference anad should be given more responsibility but also may believe that with that responsibility they should give back to their community more.

Data on the Political Compass____________

Economically                           Politically

Left                             Social Libertarian

Authentic Happiness VIA Signature Strengths Survey

Purpose and Test Construction Methodology: The purpose of this test was to identify the test taker's strength and measure their overall happiness. There was 24 strengths assessed but only the top five were revealed in their true order. Since the results are compared to others this is an empirically based test and it uses the criterion-keying method. Reliability and V41idity: The reliability and validity of this test was unattainable so these results should not be taken so seriously.

Findings: According to the test, Jane Doe's top five strengths are kindness, honesty, humor, capacity to be loved and to love, and curiosity about the world. This suggests that she enjoys doing good deeds for others, likes to bring a smile to others, values close relationships and loves to explore.

Data on VIA Signature Strengths Surve


Interpretation of the Strengths


Enjoy doing good deeds for others


Down to Earth

Humor/Playfuilness .

Bringing smiles to other people

Capacity to Love and Be Loved

Value close relations with others


Explore and discover


The Personality 100 test Purpose and Test Construction Methodology: The purpose of this exam is to understand

an individual's personality better, how he or she compares to others, their relationship style, and what type of person suits that individual best. It tries to assess thought patterns and behavioral tendencies. The questionnaire measures 32 Dimensions of Personality and uses five testing strategies to analyze personality. This test has used background information from Developmental Psychology, Temperament Theory, Gender role Theory, Trait Theory, Impression Formation, and Relationship Expectations to come up with this test. It only takes ten minutes to complete. This exam does not specify what type of exam it is but it is most likely using a contrasting groups measurement since it is comparing an individual's score to others.

Reliability and Validity:. A survey was conducted among 21,074 participants to validate the analysis. Also, in May 2003 researchers from the University of Vienna conducted a large-scale study on the effectiveness of Personality100's assessment technology, as well as the predictive validity of the 32 dimensions of personality for assessing the personality compatibility of couples. Participants reported overall high satisfaction ratings with the assessment of their personality in each of the eight dimensions of assessment. Predictive validity was established through the cross mapping of personality and self-reported interests, activities, values and hobbies. Furthermore, correlation analysis of the personalities of couples revealed that personality compatibility scores correlated strongly with interpersonal relationship success on the long term, especially in the areas of interpersonal trust, honesty, and communication. Unfortunately, this test does not give any information on the measures used for reliability and validity. Therefore, this test should be read skeptically and with caution.

Findings: The test suggests that Jane Doe has a high curiosity level, high emotional reactivity level, high need for variety, and a high empathy/sensitivity level when her scores are related to others. Also, for interaction style she scored a 65 in the area of extraversion which most likely means that she likes to direct her energy outwards rather than inwards. This also could mean that Ms. Doe may fmd that she learns better when she listens to others rather than just reading it from the book.

Data on Personality 100 Test

Persona                                        Traits

I y

Interaction Style



Score on


Social Need


Emotional Reactivity



Need for Variety

Approval Need



Ability to Focus



JPIP-NEO Purpose and Test Construction Methodology: The main purpose of this test is to estimate the individual's level on each of the five broad personality domains. More specifically the report was modeled from the original NEO PI-R, which measured the five major personality factors: Neuroticism, Extraversion, Openness (to experience), Agreeableness, and Conscientiousness. Each of these domains then includes six sub domains to provide a better description. The IPIP-NEO is an alternative version of the NEO PI-R, which is the revised version of the original Neo Personality Inventory. Empirical research in which factor analysis was utilized to find the five factors of personality and a deductive theoretical approach was used. Therefore, this is not a theory but merely a descriptive model of personality.

Reliability and Validity: According to Cohen's book, Psychological Testing and Assessment: an .Introduction to Tests and Measurement (1996), the NEO PI-R has internal consistency estimates from .56 to .81 for the facets and from .86 to .92 for the factors. Test-retest reliabilities for the fators range from.86 to .91 over a six-month period, and exceed .80 over a six-year interval. These statistics reflect not only considerable reliability but adequate validity. Unfortunately, reliability and validity decrease when using the shorter version.

Findings: Results from the test show that Jane Doe scored high on Extraversion indicating that she is sociable, outgoing, energetic, and lively. She probably likes being around others. On the subdomains she scored high on friendliness, gregariousness, activity level, and cheerfulness. Ms. Doe scored average on assertiveness and excitement seeking. This may meanthat. Ms. Doe likes to be with others but does not try to be pushy or aggressive towards. others.. Her self rating was. average on extraversion and she indicated that she wanted to be high on extraversion. This shows that she may have underestimated herself in this test.

Jane Doe scored high on her level of agreeableness, which may indicate that she has a strong interest in others' needs and well-being. In the subdomains, she scored high on trust, altruism, cooperation, and sympathy. Ms. Doe scored average on modesty and scored low on morality. This could be because she wants to help others so much so that

she may even jepordize her own beliefs or values. Ms. Doe had a high self-rating and she wanted to be very high in agreeableness therefore, this personality trait is probably very important to her.

Jane Doe scored average on concientiousness which means that she tends to be pretty reliable, organized, and self-controlled. Ms. Doe scored high on dutifulness and level of achievement striving, while she scored average on the subdomains of self efficacy, self discipline, and cautiousness. She scored low on the subdomain of orderliness. She rated herself accurately but ideally would like to be more concientious.

Jane Doe scored average on the openess to experience scale, which may indicate that she likes tradition but is willing to try new things. On the subdomains she scored high on emotionality and liberalism. Ms. Doe scored average on the subdomains of imagination, artistic interests, and adventurousness. She scored low on the subdomain of intellect. This could mean that Ms. Doe is more focused on learning through experiences than just learning in the classroom. She rated herslef accurately but ideally she wanted to be more open to experience.

The following is a table indicating Jane Doe's sell-assessment on the IPIP-NEO as well as where she would ideally want to be and her actual self according to IPIP-NEO.



Self Assesssment

Ideal Self
















Very High


On the Extraversionfacetof the e IPIP-NEO, Jane Doe scored high in the 89 percentile. This shows that she tends to be enthusiastic. These results are up to her ideal standards and she may have rated herself as average because she feels the need to be even more extroverted.

On the Agreeableness facet Ms. Doe rated herself as high and she correctly scored above average in the 82 percentile. This reflects that she is considerate, friendly, helpful, and will most likely attain and maintain popularity since agreeable people are generally liked better than disagreeable people.

On the Concientiousness facet she rated herself correctly as average since her score was in the 56 percentile. This means that she sometimes may act on her impulses but usually maintains self-control. She would like to be more contientious since individuals with high concientiousness tend to stay out of trouble and achieve high levels of success though purposeful planning and persistence and they are also perceived by others as intelligept.

On the facet of Openness to Experience Ms. Doe scored in the 43 percentile, which was considered average. She correctly assessed herself but ideally would like to be more open since the advantages of individuals with high levels of openness are more aware of their feelings and are usually more intellectual and novel thinkers.

Psychology Today's Lifestyle Test

Purpose and Test Construction Methodology: The purpose of this test is to assess an individual's lifestyle. It is important to know if an individual lives conductively to his or her physical, mental, and emotional health. This test is made up of 25 questions and takes

about ten to fifteen minutes to complete. Although the test construction is unknown, it was most likely based on absolute measurement since it used a Likert scale. The test was probably also based on clinical deduction.

Reliability and Validity:. There was no reliability or validity infauuuation found about the test therefore individuals should take caution when reading the test.

Findings: Jane DQe received a 60 on the lifestyle test which is probably her being compared to other women. She did better than 60% of the women but 40% of the women did better than her; therefore, she is likely above average on being health concious but according to the test, she has room for improvement.

overall Findings

The evaluator of these test scores has never met or interviewed Jane Doe. All of the inferences made before in this report and as well as the following analysis are based on the scores resulting from the tests Ms. Doe completed. After analyzing these tests there were some reoccuring characteristics found. Ms. Doe is likely to be compassionate and empathetic, since eharmony's personality profile rated her as having sympathy towards others and her Emotional IQ was a high 127, which labeled her strongest attribute as empathy. Also, on the Transferable Skills Survey she got a 94% on the career of Human Relations and the Authentic Happiness VIA Signature Strengths Survey showed a high empathy and sensitivity level when she was related to others. Furthermore, on the IPIP-NEO she scored high on the factor of agreeableness and scored high on the sub domain of sympathy.

Ms. Doe is likely to be an outgoing person. Eharmony profiled her personality as having a strong people orientation, being a natural communicator and having an outgoing style. Also, on the Authentic Happiness VIA Signature Strengths Survey interaction style she was scored a 65, which rated her in the area of extraversion. Also, on the IPIP-NEO she scored high on the factor of extraversion.

According to both the eharmony and the Authentic Happiness VIA Signature Strengths Survey test, Ms. Doe is cheerful, optimistic, and humorous. The IPIP-NEO also labeled her as high on the facets of cheerfulness and friendliness. She also put cheerful as one of the most important values in the Rokeach Values Survey; therefore, these values are not only possessed by her but important to her as well.

Jane Doe could also possibly be a little disorderly in some aspects since she considered it least important in all of her values in the Rokeach Values Survey and she also scored low on the facet of orderliness on the IPIP-NEO.

There was some contradicting information including Ms.Doe's artistic interests. It labeled her on the Temperament Survey as an artisan, but on the IPIP-NEO it said that she was average in her artistic interests and her imagination. Also, Jane Doe put as one of her most important values, broadminded, on the Rokeach Values Survey, and the Authentic Happiness VIA Signature Strengths Survey labeled her as having a strong curiosity level. Yet, the IPIP-NEO said that she was average on adventurousness and indicated low levels of intellect.

Also, it showed Jane Doe as being a liberal/libertarian in the Political Compass and this correlated with the World's smallest political quiz that said she was a libertarian. Both of these studies also correlated with the findings in the IPIP-NEO that indicated a high level in the sub domain of liberalism.

Personal Strengths

The most notable and re-occuring characteristic is Ms. Doe's love for others. She not only labels that as one of the most important values on her Rokeach Values Survey, but also the Authentic Happiness VIA Signature Strengths Survey, the Emotional IQ test, the IPIP-NEO, Eharmony personality profile, and Transferable Skills Survey all indicate that she works well with others and enjoys helping and being with other people.

Educational/Career Implications

The findings from Ms. Doe's test provide some insight on how she may behave or act in an educational or business setting. The tests imply that she is a people person; therefore she will do well around others. Since she has a high emotional IQ, which means that she can read others emotions well and is naturally talkative, she will probably stand out in a setting that requires these characteristics. The transferable skills survey indicated that she will do very well in human resources, which works in a social atmosphere. She should maybe watch out for professions such as psychotherapy or neuropsychology that may drain her of her optimism and cheerfulness.

Relationship Implications

In terms of relationships, Ms. Doe will most likely not find an problems in having a long and healthy relationship. She is friendly, optimistic, extroverted, and curious about the world. Since one of her strengths is her capacity to love and to be loved, suggesting that it will not be difficult for her to find and get into intimate relationships.

She may find problems of getting hurt easily since she can read people well and is sensitive and emotional according to the facets of the IPIP-NEO. This will bring problems in a relationship if the male partner offends her in any way. Fortunately, this might be worked through since she is a talkative and pretty open person.


Aiken, L.R. (1931-1985). Psychological Testing and Assessment. Massachusetts: Allyn and Bacon Inc.

Cohen, R.J., Swerdlik, M.E., & Phillips, S.M. (1996). Psychological Testing and Assessment: An Introduction to Tests and Measurement. Moux~tainview: Mayfield Publishing Company.

Rokeach, M. (1967-1983). 12 Mental Measurements Yearbook. Palo Alto: Consulting Psychologists Press Inc.